We are committed to supporting our employees to grow and make the fullest contribution they can. We see learning and development as a shared responsibility between ourselves and employees. Set out below are a variety of learning and development options available ranging from specialist programmes for technical skill development to general initiatives such as on-the-job training to develop capability in the workplace. For specific advice on training options available contact your manager.
The best job training happens at work. On the job training (OJT) teaches skills, knowledge and behaviours that are needed to perform a specific job within the workplace and work environment. It involves using our ‘experts’ or carefully chosen external people as teachers or coaches to help people develop the capability they need now and in the future. Read more…..
Continually giving feedback that reinforces good behaviour and performance, and promptly and specifically identifies improvement where required, is a highly effective way to develop people. We have some effective Tips and a Conversation Plan template you can use to give timely, honest feedback to motivate and correct.
Coaching is a highly effective way to develop the ability and experience of your people. It means giving them carefully chosen and progressively more "stretching" tasks to perform, combined with continuous assessment and support. Use our Tips for Coaching and Coaching plan to grow the capability of your team members. Read More...
Effective delegation is a skill you can develop which delivers a genuine ‘win-win’ result. It not only grows your employee’s capability, it increases your personal effectiveness. Read more...