Performance Counselling

When an employee is not meeting performance standards, it can affect the performance of your whole team. To avoid prolonged disruption and potentially bigger problems, it’s important to begin the first stage of the performance improvement process. With performance counselling, you will discuss the issue with the employee and remedy the situation as soon as possible.

Effective performance counselling discussions have numerous benefits.

• You’ll gain the employee’s trust and respect.
• The employee will know exactly what is expected of them.
• The employee will be motivated to improve their performance and at the same time gain the necessary confidence to improve their performance.
• The team will improve its overall performance.
• Your team will have confidence in your leadership.
  
  

As you use the skills of performance counselling, keep these points in mind:

• Focus on the problem, not the employee.
• Stress that you need the employee’s help.
• Use as many of the employee’s ideas as may be appropriate.
• Hold the employee accountable for achievement of the plan.
• When you make a commitment to a review meeting, don’t change it.
  
  

Follow these critical steps to help you conduct your discussion and effectively address the performance issue.

Continue to Step 1